Back to an earlier question, was your username something that could jsut as well been this persons username? Maybe he was Kevin and you were KevinB? And what was the password, again, something simple?

On another note, if you called into Hertz in the off hours, the chance of getting someone intelligent drops quickly. Remember, the good people get the day shifts. The night people are usually those with low seniority.

I know, I know... that is a generalization, but generally true. I used to run call centers and know what happens when the good mgrs and supervisors go home.