Awesome Standby Experience
This week, I had an awesome experience on CO that I want to share. Events like this are why I love CO.
I had meetings in BWI and I flew in on a morning RJ flight, I was flying out the same evening. For the return, I got my upgrade to FC at the 5 day mark--all was good.
My afternoon appointment cancelled at the last minute. I called the Elite Line and was told the afternoon flight was sold out. With nothing else to do in Baltimore, I went to the airport anyway.
I was the 3rd person on standby for the afternoon flight. By this time, even my original evening flight was sold out due to the maintenance issues on American.
To my surprise, I was given a seat on the earlier flight before the 2 people waiting ahead of me. Next, I hear an announcement that this flight is overbooked. CO will pay any volunteers $300 and a first class seat on the evening flight.
The FC seat on the later flight they were giving was clearly mine. It appears they bumped someone on the earlier flight just for me. They could have easily left things alone, told me there was no seat for me and I would have believed them. The other two folks ahead of me on standby couldn't believe what happened, but I don't think they had status on CO.
Either way, I thanked the gate agents as I boarded the earlier flight. Some unsuspecting volunteer thinks they pulled a fast one on CO by getting a $300 travel voucher and a FC seat on the evening flight. Little do they know the fast one was pulled on them!
Too cool! Thank you Scott, and CO!