Originally Posted by
SWABrian
Southwest began contacting Customers who purchased Southwest tickets operated by ATA Airlines and were scheduled to commence travel after from May 3rd to process full refunds of their tickets. While we have successfully reaccommodated the majority of our Customers traveling between now and May 3, we have also realized that the only realistic option as we go forward into peak travel season is to give full refunds on existing purchased tickets.
That's a great spin, but the bottom line is that you've been promising us (over the phone, in emails, and in the blog you link to) that you were going to reaccommodate _all_ passengers who bought their tickets on Southwest.
Now you want to tell us that it's in everybody's best interest if you just leave us to fend for ourselves.