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Thread: M&M insisting I accept F award flight change
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Old Apr 9, 2008 | 11:10 am
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skywalkerLAX
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Originally Posted by MACH81
This is IMHO what should happen. I don't really know, actually I do and almost everyone else on this board does, how LH can keep its behavior, treating awards as cr**, while they should be treated as revenue bookings (maybe not with the flexibility of a full fare). They happily charge you the YQ as with revenue tickets for awards, so they should provide you as much as you get with a revenue ticket. Nothing more, nothing less.
While I agree with most of your statement I have to say that the treatment on UA and other US airlines on awards is far worse.

LH for example pays you full VDB in case they have to downgrade you on an award/mileage upgrade while other just bump you down to Y and give you your upgrade instrument back

Not saying they do it because they like the customers so much, maybe more some sort of EU regulation.
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