Originally Posted by
xcor635
I just got back from the RIO JW Marriott. I was quoted $269/Night US. When I checked in, the rate indicated $269/Night. When I checked out, they used a 1.8 exchange rate to charge me in the local currency which was 485 Real/Night. The 1.8 is way above the exchange rate. The hotel does not do currency exchange, but they have a local company that has a booth in the lobby. They were offering a 1.55 exchange.
At the end, I was being charged about $305/night because my credit card was only giving me a 1.59 rate.
If your reservation shows a US rate, shouldn't the exchange cover this rate? What is everyone else's experience?
I had the exact problem you did at the exact same property a couple of years ago!
http://www.flyertalk.com/forum/showt...rrency+janerio
I contacted corporate customer service and they in turn contacted the hotel. In the end they refunded my credit card hundreds back.
The thing that really gets me is even if you wanted to pay your US quoted rate in US dollars the hotel will not let you. Why? because they want to rip you off on the exchange! Shady...