From a selfish point of view, I would say that with some customers (particularly premium bookers) deserting BA, it does suggest there will be a few short term benefits for those of us who decide the service is worth the hassle:
- more short-term availability
- additional incentive offers to win back custom
- ba customer service walking on 'egg-shells' for a few months
On the flipside, there will of course be the problems with:
- encountering de-motivated staff
- negative adjustments to schedules to stem losses
- putting up with the bearded one gloating for weeks to come
oh well.