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Thread: T5 is open!
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Old Apr 7, 2008 | 2:13 pm
  #1168  
astralclouds
All eyes on you!
20 Years on Site
 
Join Date: Feb 2005
Location: Tokyo
Programs: BA GfL; JL Au; QR By; IHG Pl; IC RA
Posts: 830
From a selfish point of view, I would say that with some customers (particularly premium bookers) deserting BA, it does suggest there will be a few short term benefits for those of us who decide the service is worth the hassle:
  • more short-term availability
  • additional incentive offers to win back custom
  • ba customer service walking on 'egg-shells' for a few months

On the flipside, there will of course be the problems with:
  • encountering de-motivated staff
  • negative adjustments to schedules to stem losses
  • putting up with the bearded one gloating for weeks to come

oh well.
astralclouds is offline