Originally Posted by Grog

Carbonite's largest weaknesses: the user never knowing if all of their data files are really being backed up, too many file types excluded from backup, and a glaring inability to select an entire directory and all sub-directories and all files for backup.

And serious problems with some data files erroneously being marked as temp files and excluded from backup without warning to the user. (This affects a number of third-party PDFs, for example. They can't even give out a list of what filetypes are affected because they're not even sure.)

I wanna love the Carbonite app for its simplicity, but I absolutely loathe its management for knowlingly putting its subscribers at such risk. I had to call it quits with them after receiving clear, stone-walling replies to my concerns.