Ok, here is why I'm in a crappy mood at 3AM. Booked nice little MR to SAN and gf is coming meeting me there. Very nice, right? So far, so good. Then I see that I can't get a seat assignment on LAX-SAN codeshare. Yes, it's a MR so I took the option that threw in another segment but was also tying my arrival to coincide with significant other. Record then showed AA confirmation number in the info for that flight so first I try to select a seat at aa.com online but am told that NW needs to handle this.

I call NW RA and she says AA has to assign the seat so I call back and finally get to talk to a supervisor who explains to me that this is a shell reservation and NW has to call AA and request a seat for me. So I then send a nice, friendly TTU explaining the entire situation and timeline, including what the supervisor told me almost verbatim.

Well, big Mike at nwa.com sends me the boilerplate response about selecting seats on NW and it is apparent he didn't even read the body of my comment. When I saw that my blood pressure went up and I then replied to big Mike that I was not happy that it appeared he didn't even bother to read the body of my message. I asked him if he felt confident enough in his response for me to show it to Bob Sudrup at the Freddie's in a couple of weeks.

That's when I get a nice response from Becky (who took the time to actually read my comments) saying that AA has not released seat map to NW, etc., and I thank her for reading and responding to my comments. Since she didn't know what I had actually done up to this point she suggested using the AA confirmation at AA.com to try to select my seats. I then filled her in that I had exhausted all possibilities and was just following the instructions by the AA supervisor AND that I interepreted his comments as being so simple that NW RA could simply call AA and get me a seat.

Okay, that's my 15 minutes of shame for this morning.l