FlyerTalk Forums - View Single Post - Is there a reason we can't see certain reservations online?

Apr 6, 2008 | 9:18 pm

#6

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Join Date: Oct 2003

Location: New York, NY

Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred

Posts: 10,869

Quote:

Originally Posted by fly co to see the yanks

that's an easy question. because spg.com totally s*cks.

BEHAVE!

Quote:

Originally Posted by adventurous

I got a reply from Starwood that "...if hotels look at your reservation you will no longer be able to view it online."

Why not? Isn't it still my reservation?

Quote:

Originally Posted by abk

i think that if the hotel touches your reservation and makes a change such as upgrading you or if it is a complex reservation that mixes for example free nights or cash and points and regular paid nights then you will not be able to see it. if you call spg though they can see it and read it to you.

Yes, as starwood lurker has pointed out many, many, many (get the picture) times, if a hotel (views, adjust, etc.) your reservation there is the possibility that it is no longer visible online.

Just make sure that you have the printed confirmation with you at check in.