<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by danville 1K:
Personally I like the system they have at ORD, where the sign behind the podium tells which passengers have a shot at an upgrade. That way you don't have to bother the CSR.
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I'm actually not very fond of those systems. I much more prefer the ones Delta is installing at many of their major aiports. Not only do they display the first three letters of the last names of those on standby and upgrade lists, but it shows the priority on the list and when you clear the list. Compared to DL's, I find UA's highly inferior.