Hello there,

I've got a reservation on Cathay coming up in the next couple of weeks. It's all booked in Q and, because it eventually involves flying out of HAN on a VN operated craft, it's all been issued as a paper ticket.

I am a OW Emerald (BA Gold), and as such I was under the impression that I could pre-assign seats on this booking as one of the standard OW elite benefits.

I have just called Cathay in London to try and do this and was flatly told "No". The agent told me that I would be able to assign a seat 48 before departure via the website (unlikely, given that I have a paper ticket issued by a third party travel agent...)

Can anyone confirm or deny what I've been told?

Many thanks.