Originally Posted by markman212

Hi All.

I recently booked EWR-STT for myself and my wife. At the time, the only seats together were in the non-reclining exit row (12DE on 737-700). I booked myself in these seats via the web site. Two days later, I logged on to see if any other seats had opened up. None had, but to my surprise, I was no longer holding the exit row seats! When I tried to reinsert myself, it didn't work.

I then had a fruisterating experience when I called Continental. The woman on the phone told me that only Platinums could reserve Exit Row Seats. I assured her that I ALWAYS to this with my Gold Status. She insisted that this was impossible and would not budge even as I provided her with current reservations in the system that contadict her statement. I simply hung up and called back and the next Agent was more than happy to reserve my seats without a problem.

After all this, regular reclining seats opened up for both legs of the trip and I was able to grab them.

I tell you all this because it would have been quite agitating if I had not been able to grab the two seats together before the plane filled up and we had to sit separately.

Happy Flying!