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Old Apr 4, 2008 | 9:47 am
  #15  
troyb
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Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
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Originally Posted by fsckus
When I "upgraded" to platinum they mailed me a new card with a new number and I then had to cancel the gold card I had previous.

Not sure why that happened, maybe the phone rep gets a bonus for a new card signup or something instead of a conversion/upgrade.
Sounds like they do get some kind of bonus for this. Similar thing happened to a friend of mine, he wanted to convert his card, but ended up with 2 separate accounts.
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