FlyerTalk Forums - View Single Post - Can't change AMEX card type?
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Old Apr 3, 2008 | 3:57 pm
  #14  
fsckus
 
Join Date: Jan 2008
Posts: 4
Originally Posted by troyb
If you want to have a seperate, new, distinct Platinum account that is true. If you simply want to upgrade your Gold card to Platinum, it is not. I have an account that I have taken from Gold, to Platinum, and back to Gold. The account number stayed the same during all of these changes and no additional credit report was pulled.
When I "upgraded" to platinum they mailed me a new card with a new number and I then had to cancel the gold card I had previous.

Not sure why that happened, maybe the phone rep gets a bonus for a new card signup or something instead of a conversion/upgrade.
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