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Thread: How long does it take for Hilton to respond to a complaint?
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Old Apr 3, 2008 | 8:42 am
  #4  
loomis
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Join Date: Jun 2001
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Programs: DL, UA, AA, (airline status-free leisure traveler), Hilton Gold
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I am with squeakr. If your problem was with one particular hotel then contact that hotel. Only contact Hilton and/or Guest Assistance if the offending hotel does not pull through for you.

Why get a middle man involved in your issue?
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