Originally Posted by ORD-TGU

I stayed for 2 nights using points. I am gold, I checked in the lobby (was not asked to go up to lounge) so I guessed because of point use I would not get upgraded, but to my surprise, executive floor upgrade, harbour view, lounge access. Service in lounge was supurb. Everything was great. Welcome letter, chocolate gift, fruit, fresh flowers, bear.

I took airport express and then take free air port express shuttle to conrad, it is 2nd stop, at hotel in less than 5 minutes.

This is one of my best stays. View from room was impressive.

Location is great above mall where you have almost everything.