Originally Posted by
DRGLRD
The brand is intended to be an improvement over the previous Sheraton brand (ref: Sheraton employee). The brand effort is aimed at both the facilities and the service.
It was never branded as a "Sheraton" though it was called "The Sheraton Imperial". It was a "Luxury Collection" right from day one.
I never recall service at this hotel to be execellent, and "awards" are not accurate measures of any hotel standing. My "hidden agenda" is for posters to get their facts right ....