Moderator: Hilton Honors, Practical Travel Safety Issues, Information Desk & San Francisco
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,313
I have never had results from (just) a post on the website
I have always had good results when I call the hotel involved, then contact the GM and THEN talk to HH.