FlyerTalk Forums - View Single Post - How long does it take for Hilton to respond to a complaint?
Old Apr 2, 2008 | 5:01 pm
  #3  
squeakr
Moderator: Hilton Honors, Practical Travel Safety Issues, Information Desk & San Francisco
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I have never had results from (just) a post on the website

I have always had good results when I call the hotel involved, then contact the GM and THEN talk to HH.
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