FlyerTalk Forums - View Single Post - Are multiple routing changes possible w/ single reissue fee on an e-ticket?
Old Apr 2, 2008 | 6:36 am
  #3  
jgold
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Join Date: Jul 2005
Programs: Starwood Gold née Platinum; AA Plat.
Posts: 483
Originally Posted by DownUnderFlyer
Hi jgold!

You need to pay the US$125 every time you re-issue the ticket. So if you make multiple routing changes, then change the dates and carriers, change the routing again etc. and after you have actually done all of this you tell your TA to re-issue the ticket, then you will only pay US$125. This is the same for etix and paper tickets.

So with the example you give with your paper ticket. You can change your reservation over the phone so you have the seat. But prior to flying you need to get the ticket re-issued.
Thank you. Here's why I continue to be confused (there are many reasons, but here's the main one): I just spoke with the RTW desk, and this is how they described the process for e-tickets vs. paper tickets.

E-tickets: Each and every routing change results in a $125 fee and is effective instantly. That is, the ticket for the new segment "reissues" with each change, and I would receive a new ticket number for that segment on the spot.

Paper tickets: I receive a new ticket number for a new segment following a re-routing only when I physically turn in the paper ticket. Therefore, I can make multiple routing changes to a paper ticket and pay only a SINGLE $125 fee if I wait until all my routing changes are complete before I physically turn in my paper tickets and get new ones. But, the catch is that any seat I am holding on a "new" segment is really only held temporarily, because I don't have an actual ticket number associated with that new segment (which doesn't happen until I get the new paper ticket). Accordingly, a foreign carrier (say, CX) could cancel my seat on their carrier if I wait too long to reissue my ticket. Accordingly, while I can book a new paper ticket routing over the phone, if I want to be sure I'm holding that seat, I need to go in to an AA office and physically turn in the ticket (or mail it in), pay the $125 fee, and potentially pay a $125 fee again if I later make another routing change.

To be clear, none of this is based on personal experience, just what I've been told be the AA RTW desk. I also think this is consistent with what DownUnderFlyer wrote above, although it's a bit of an elaboration on it. Does my description sound correct?

Thanks.
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