Did they charge the miles to your FB account? And what about the taxes and fuel surcharges? Wouldn't that constitute a payment, binding them to issue the ticket as soon as technically feasible?
Originally Posted by Clueless FB agent
"We cannot issue the ticket because it involves a Delta intinerary. Therefore, you have to travel in Tempo on the return in order we can issue the ticket. My colleague made a mistake".
So why don't they simply cancel the reservation, if they believe it was booked against the rules?
