Originally Posted by
fly co to see the yanks
here's a solution: why not just always bring your own victuals on board? that way, there's never any confusion. and, as a side benefit, you actually get to eat what you want to eat (not what some beancounter in houston thinks you should eat that night).
i mean, c'mon...in this day and age, i have no sympathy for the original poster. none.
I have COMPLETE sympathy for the OP, and for everyone else whose ever flown CO at a mealtime and expect, but did not receive, a meal.
CO is proud to say it "serves meals at mealtime." It doesn't say "We sometimes serve meals, depends on your definition of mealtime, and on some flights we do but on others we just don't." That would be crappy marketing.
If they say they serve meals, then some people actually plan with that in mind, and wait to be served food onboard. At some airports, there are no victuals worth paying for beyond security (CO's gates at DCA being one such example). I, personally, happen to think that even CO's coach cabin food is actually decent and fully edible (I will concede that I have a wide ranging palate). I, like the OP, have flown at a dinner-hour, and thinking I would get food onboard, bypassed the airport eateries. Then, 4 hours with no food. It was distinctly unpleasant.
If the airline is going to say "pillows, blankets, meals at mealtime" then they should provide them. Period. Or should we expect the entire industry to start lying to us about everything: "Your flight is $385, roundtrip. (SMALL PRINT: Plus $10 for a meal, plus $30 for gas, plus $25 for checking your bag, plus $20 for booking with an agent, plus $50 for an overweight bag, plus plus plus plus PLUS.)"
Is that really how we want to buy our air travel?? Do we really want to EXPECT that when we buy a ticket, that there's only a 50/50 chance that we'll actually end up paying that amount? Or do we want an airline industry that is above-board, that charges a fair price for its product, and doesn't hide its true costs with after-the-fact fees?
We have EXACTLY the airline system we -- collectively -- want right now. Tight legroom, no food, no pillows or blankets, extra fees everywhere you turn. Except on CO, where you can still expect to fly in somewhat civilized conditions (go ahead - flame away!
), and if they say they provide meals, then %&#@! - provide meals!!!
(END RANT)