Originally Posted by
1cericks
hiyo, I would be interested if they offer you any type of customer retention promotions to know what that was. Sometimes they can be pretty generous to keep a member.
Yesterday I called MP Visa customer service and after confirming I was not targeted for the double miles, I asked if I qualified for any retention incentives. The very nice CSR said I "qualified" for a quarter point interest rate reduction and 4000 bonus MP miles. The interest rate reduction happened immediately, the miles have not yet appeared in my account.
My wife just called on her platinum MP Visa and got the quarter point reduction and the promise of 1000 miles deposited to her MP account. She is a general member and I am Premier this year, maybe explaining the disparity...?
Her CSR said it's a good idea to call periodically to see what "promotions" are available.