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Old Mar 29, 2008, 2:29 pm
  #305  
crigs
 
Join Date: Mar 2008
Location: CHC
Programs: Air NZ - Airpoints
Posts: 12
Originally Posted by Kiwi Flyer
This bit may rile up some

Around 90 percent of our customers on the Auckland-Shanghai route speak Mandarin and it was clear they would be more attracted to flying on Air New Zealand with Mandarin-speaking Chinese crew familiar with their culture, customs and preferences.
I would think ANZ would want to have NZ crew that could speak Mandarin. This would give a comfort level to the Chinese customers but also enable a great Kiwi flavour to the service?
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