Originally Posted by
Starwood Lurker
This very thread perhaps?
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
This thread is definitely the best source.
But it is still a cumbersome process. I received a SPG50 as compensation for a customer service issue. And I have asked to use it for three upcoming stays at three different hotels and non of them works.
It is a bit frustrating when the Platinum Concierge offers you the voucher for 50% off the rack rate at any hotel and then I can't practically use it because there is too much fine print.