Interesting....I thought that the purpose of FT was to share experiences (good or bad)....perhaps I misunderstood....in the future I'll restrict any comments to glowing, syrupy, pollyanna'ish drivel. NOT!

As well, how do the number of my posts reflect the credibility of my comments?...they don't...you just want to pick apart my post...

Labelling a hotel as a "Luxury Collection" would imply to me that not only are the facilities luxurious but that the service is of a similar quality and the staff professional. Unfortunately I did not experience the latter two.

It is also puzzling that you seem to agree with me that the service is not good while criticizing my complaints.