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Thread: The AMEX Chairman Card
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Old Mar 26, 2008 | 3:16 pm
  #394  
awake
 
Join Date: Mar 2007
Programs: DL Plat, AA Plat, HH Diamond, Marriott Gold, SPG Gold, AMEX Plat, Merrill+, Citi AMEX Chairman
Posts: 463
Originally Posted by flyguy11
Citi CHAIRMAN AMEX no longer uses CIRCLES concierge as their concierge service. They have switched over to a higher level concierge. So now the concierge service is above that of CENTURION because centurion is still with CIRCLES. Just some info.
Can you elaborate? I have noticed an improvement over the last 2 weeks or so. The noticed difference was that they do not ask to call me back for simple requests like dinner. They just put me on hold and take care of it while I am on the phone. They have also had much better recommendations about dinner lately.
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