Well at least you got 3500 Starwood points for the missing amenities lucky you....
I almost got anything with all the missing problems I do have on my account...
I am so tired of looking at my account so closely when I travel...
I do not have time to do the Police for my Starwood points...
I do think when something is missing to a customer account it should be given double points for the problem or something
Also why Starwood stopped the 500 for booking on the SPG.COM
it was way too goo to be true.......
Since 1990 as a Starwood I have seen so many changes I could write a book on it... I Have been a PLT Preferred for over 9 years now at least