For anyone who purchased items through Amex's BonusPointsMall.com between 1/1/08 and 2/29/08, watch your statements carefully. Amex extended their holiday promotion to 4x through 2/29/08 but now they are not honoring their own promotion.
I sent two emails about this to customer service and both reps said the promotion ended on 12/31/07. That's absolutely not true since the new 2/29/08 deadline was splashed on the Mall's homepage and "4x" was listed under the name of each retailer in the mall.
I'm going to call Amex next but I'm completely aggravated that I have to police their own promotions. Check your statements!
Andrea