Time it takes to post a flight
I'm a big fan of Southwest and this is only a suggestion, not a complaint. Well, OK, its a suggestion for change...
I've noticed that it takes 2-5+ days to post a flight. Example, I took a flight on 21-March and on 25-March it still hasn't posted. This was an afternoon flight.
Just curious, why does it take so long? I would think that the "Boarding Passes Scanned" list (name, RR #, flight number) would be passed to the Rapid Rewards database every day? I could understand a 6 PM cutoff or something like that, although I think it would be better to make that cutoff as late as possible.
The one I am waiting for happens to be a very special one -- the one to push me over 32 flights in a 12-month period, thus making me an A-lister! I've only checked the web site like 4 times today because I want to see how the area on the web site changes from the A-list progress bar to some type of "Welcome to the A-list"
If I would have landed on 21-March and had a flight say, today, I would not be a happy camper. Of course, I would have called Southwest on 23-March.
Attention to little details like this, I would think, would have value in terms of reducing the number of calls they get to resolve these issues.
I'm not a big fan of United, but my experience with UA is that they post flights in no more than 48 hours.