Originally Posted by
Landing Gear
Very respectfully, it took onsite two weeks to call me back and by then the Sony store had asked me to bring the machine to them for sending in.
I have found Dell absolutely excellent for service. I have a Dell 770M which went out of warranty about six weeks ago. It doesn't say much for the hardware, but in the past four months, I have had a hard drive and two motherboards replaced, the last one being out of warranty by a month with no arguments about cost. Service was 24 hours and on site. Excellent.