This was part of the Amtrak to Choice deal. I did legitimate transfer. I was letting them sit for a week or so as I thought I might use some for hotel stays. Then they were gone. My account does not show 0 points on line - it just wont show the activity screen or any points at all.

This occured in Dec. I have been having email converstations with them. They blamed it on Amtrak. Then they decided they would work it out with Amtrak, asked for my Amtrak number and it has been over 3 weeks since then and I am now not get responses to my email.