We don't want to cancel our trip though. As everything is booked, hotels, cars, activities (we would lose some or all of our money if we cancel).

I did however, try to ask for better routing/schedule, and the agent said all of them were full. Or there was only 1 seat left. I guess we're stuck with this. It just seemed wrong that there was no apology or a notification about these changes. The agent was really not helpful. She kept saying this happens to all the airlines not just ours - that's just how it is in my 30 years of service, etc., etc.

I still think we should have been given some warning - do you know of the fax number to Aeroplan Customer Service? I sent a note by email and the reply just said to call their toll free number. No thanks, i've been thru that and got nowhere with the agent.