3/14/08 UA 677 LGA-ORD ^

On the way out, I thanked the captain for keeping it on and he said "That's why you fly United!"

3/16/08 UA 836 ORD-LGA

No announcements were made about Ch 9 availability, and when I asked a FA she said the captain had informed the crew it wouldn't be on. She suggested I submit a comment to customer service about the disappointment, because perhaps enough others will do so to make some sort of change.