If you use your computer for business the most important question has to be how quickly it can be repaired.

I have sung the praises of the Sony TX series on this forum because its lightweight design.

But yesterday marked six weeks since the day I called for service and my computer is still not fixed. (They called me with an update.)

As I keep saying to Sony, "This is a business machine, not a Play Station Portable."

As to Toshiba, I've had many of them and while they routinely break their word as to the Depot Express service, they generally have the machine back to you within a week.

I felt that the Sony was a better computer than Toshiba and needed less service (this is the first trip to the shop in two and a half years versus two mother boards in six months for one of my Toshibas last year), I have been very disappointed with Sony service.

Sir Howard will definitely be hearing from me--if I ever get my computer back.

Sony:

Toshiba:

Anybody have good, reliable, quick service?