Originally Posted by
CanuckFlyer
but the Travelocity agent told me that I'll have to call AC for that because, and I quote, "Travelocity is not a travel agent, we are only a booking agent."
I had Expedia.ca say the same thing to me when asking for fare information. Never received a satisfactory explanation what this means to me and in fact ended up booking with Travelocity and had an extremely knowledgeable and helpful agent help me.
So what does "not a travel agent' really mean to us?