Originally Posted by
sadiqhassan
I called EK and made a booking. The upgrade was on hold until the paperwork was completed (which was over a period of about 7 days I left it till the night before) and then the miles were deducted. However, the agent had no problem just creating an upgrade and not deducting any miles.
Cheers,
Did you call reservations or skywards?
Just remembered, the guys at Skywards gave me a hard time to secure an available seat (without debiting of miles); the few agents I spoke to did not budge and they insisted that once an upgrade is booked, miles are debited.
I did not have enough miles, and was planning to purchase more to get this upgrade; I spent 2 days on the phone with Skywards in Dubai, and $$ on phone calls and failed faxes until it was sorted out.
