Join Date: Feb 2002
Location: DEN (Boulder) ~ UA 1K, Hyatt Diamond, US Gold, Marriott Platinum, Starwood Gold, LH SEN
Programs: Hyatt, United, Starwood, USAir, Marriott, Lufthansa, Hilton
Posts: 1,514
I would say immediately ask to actually speak to a supervisor. You would probably be better off if there is actually a ticket you can book at the same exact time. I am really sorry for your friend and hope you are able to visit him...