Originally Posted by
ohmark
My experience also with Louisville (although I don't frequent the property as you do.). When I saw my room assignment, I asked about being put on the concierge floor. The clerk told me that she couldn't at the rate I was on. When I asked why the plat upgrade wouldn't apply, she suddenly found another excuse.
Louisville does suck as far as PLT bennies but I stay here because it is a marriott and is only $10 more than the courtyard. A standard guest room is $239. Then they have something called an executive level room that is $259, the C-level rooms are $269.
Charging an extra $20 just to be on a higher floor that isn't even on the C-level (16th floor) Whatever!