Originally Posted by
alemdohorizonte
...fyi, i recently ticketed two aone6 itineraries. one through ba in mru and the other via cx in jnb. neither of the ticket offices would let me connect back through north america scl-(lax)-lhr to get from latin america to europe. both offices were insistent and refused to allow me to have that routing as they said it constituted backtracking. even though i felt my routing was legal, in the interest of getting the tickets issued i acquiesced and routed scl-gru-lhr.
is there some new interpretation of the oneworld explorer rules that i don't know about which made them disallow my scl-(lax)-lhr routing? in the past, i have had no problem routing this way.
Post you entire itinerary to be sure but it very much looks like they made a mistake in not allowing SCL-xLAX-LHR.