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Thread: Baggage Delayed? This is your entitlement from AC
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Old Mar 9, 2008, 9:21 pm
  #52  
theTrotter
 
Join Date: Mar 2008
Location: USA
Programs: SPG Platinum
Posts: 34
Angry Immediate....REALLY??
  • Super Elite and Elite Members

    Immediate compensation of US$100.00
"Immediate"...really? Anybody ever get this?

When my bags were delayd, I (AC Elite) was offered nothing. After a few hours, I called baggage services and complained. I was offered $50 voucher. After 3 days of delay, I complained again and I was offered $50 more ($100 in total). This voucher they offer is an "electronic voucher" and you can only use it by calling Air Canada reservations call centre. I hear they charge $25 for each booking...

Luckily, I had a delayed luggage insurance through my credit card and they offered me up to $500 (Later, I sent the receipts in and got re-imbursed within 8 weeks)
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