The piece below is taken from BA Intranet, FIRST service standards.



The Dining Experience



Dining
Options Always ask when your customers would
like to eat.
Emphasise that items from the FIRST menu
can be ordered at any time, throughout the flight

If two people are travelling together in FIRST
advise them that buddy seat dining is available
(NB Buddy dining is only available to fellow FIRST
customers. FIRST customers may invite a guest
from another cabin during the cruise only & they
may be served beverages only.