Originally Posted by justhere

I realize this is just my opinion and you don't know me from the next guy, but I seriously urge you to reconsider. I know that it's nice to have the CRC there, I've used it a lot myself; however, I promise you that you will have a far worse experience if you switch to US Airways. I wish I could vote for the hometown airline, but I cannot in good conscience, recommend them to anyone. An average experience on most airlines is better than a good experience on US. Their customer service is terrible. More often than not the employees just don't seem to care. I will stop short of saying that they lie, but they will tell you anything just to get you off the phone or out of their face. I have experienced this personally and anyone I've spoken with that's flown them more than once or twice has experienced the same or similar.
By all means, judge for yourself, but just be aware that you are likely to be very disappointed.