<font face="Verdana, Arial, Helvetica, sans-serif" size="2"> And United wonders why their yields are being affected? I hope someone in management takes note of this and suitably disciplines the captain. </font>
I know it has been a FEW years since I graduated from Business School, but how exactly does someone upgrading a person minutes before takeoff affect yield??? Shy of walking through the terminal asking someone, "Hey do you want to go to IAH?", this plane is taking off and his hope was to make 3 unexpected passengers choose United again over Continental to go directly from DEN to IAH.
[This message has been edited by BoulderHyattHopper (edited 07-03-2002).]