Originally Posted by Marriott Concierge

Hello,

'Priority Check-in' was put in place to give hotels an additional way to recognize elite members. Hotels will choose how they want to do this, so you will see it vary from hotel to hotel.

As mentioned, there is a new benefit that is being offered to our Platinum elite members at our Renaissance properties. A very cool concept where someone will meet you in the lobby at check in, bypassing the whole check in process altogether. Again this is another thing that will vary from Renaissance to Renaissance depending on how they set it up at that individual property.

Kind regards,

Marie