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Old Mar 6, 2008 | 10:18 pm
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ijgordon
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Changing Seats - Bad Website!

So I've either turned completely computer-illiterate in the past ten minutes or else JetBlue's website is just really, really bad.

I want to check/change my seats online. So I log into my account, click on "Manage Flight" under "Your Future Flights", and the only option is to CHANGE or CANCEL the flight. Nothing about seats.

Somewhere I found another page with a "quick link" to "Change your seats" (can't find it right now) but it asks for my confirmation number, last name, origin and destination. WHY DO I MANUALLY HAVE TO ENTER THIS INFO? Why is there no "change seats" button when I bring up my itinerary? I am logged in already.

Why am I so darn frustrated right now with this website?!
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