<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by UAPremierExec:
Star Desk said the original agent broke the rules for sean by booking the overnight. She said no stopovers are allowed. She said that may get her in trouble, and that's why the other agent booked sean on the night flight from YEG to YVR.</font>
I don't care if the agent broke a Ming vase when booking my itinerary originally. I CONFIRMED flights, had mileage DEDUCTED, taxes CHARGED and tickets ISSUED. At that point, the itinerary is not negotiable. If she screwed up when booking me in the first place, UAL needs to educate HER on their policies rather than make unilateral changes to MY travel plans.