Originally Posted by
Dave Noble
As listed by Kiwi Flyer, there are a few specific cases where a DONE/AONE will book into Y , but they are the exception rather than the rule. Generally , the only valid classes are A,D and L
If you have a DONE and want to rebook into economy, in general you will need L availability and you should be prepared for the surprise when they will not rebook you if there is no L
Dave
Do we have specific examples of where a OW airline has refused to put an A or D passenger into an economy seat because there was no L available?
The above rules deal with whether A, D or L are "offered". That is different from "available". All it says is if the you have A or D and that's not offered on that flight, you go down - except on AA domestic where you can go up from D to A.
If I'm on a DONE4 and the flight I want is D0, any OW airline that would refuse to put me in an available economy seat has clearly lost the plot and has no clue what customer service is all about. They may well do it (and I'd be interested in anyone's specific examples where it has happened to them) but I would still complain loudly and vociferously if it ever happened to me.