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Old Jun 22, 2002 | 11:06 am
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Andrew Yiu
Company Representative - Air Canada
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Join Date: May 1999
Location: Canada
Posts: 24,224
I typed this up for someone else a while ago. This is the T & C from the 2001 SWUs which is exactly the same as the current ones except the non-upgradeable part which I updated below.
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Confirmed Upgrade - Systemwide

Use this certificate to receive a one-way, one-class upgrade (two-class upgrades are not permitted), based on availability, for most fare types on any scheduled flight or connecting flights operated by United Airlines. Stopovers are not permitted. This upgrade certificate must be presented upon check-in on the day of departure.

Terms and Conditions:

1. Valid Carrier: This upgrade certificate may be used on United Airlines-Operated flights, but not on flights operated by other airlines (such as United-marketed code share or Star Alliance flights).

2. Valid Routing: You may use this upgrade anywhere United flies. Stopovers are not permitted.

3. Upgradeable fares: This upgrade may be used on United Business (C,D) or United Economy (Y,M,B,H,Q,V,W) booking classes.

4. Non-Upgradable Fares: This upgrade may not be used on the following fare types: Mileage Plus XY, XC, NY, NC booking classes, United Economy G, S, K, L, T booking classes, bulk, companion, tour conductor, children, family plan, tour basing, group, senior citizen, student, youth, infant, Round-the-World, Circle the Pacific, Visit USA, Internet-only fares or any non-published fare.

5. Mileage Plus Accural: The Mileage Plus miles you earn are based on the class of service you purchase, not your upgraded class of service.

6. Ticketing: You may purchase your ticket using United's Electronic Ticketing, where applicable, by calling United Airlines or your travel professional. You may also ticket via United's Web site at united.com, through the mail, a City Ticket Office or airport location. Ticket must be issued in the purchased United Economy or United Business Class fare. Your ticket will not be reissued using this upgrade certificates. Present this upgrade certificate upon check-in on the day of departure.

7. Request Upgrade: The upgraded United First (NF) or United Business (NC) booking class of service may be requested after ticket is issued in the purchased United Economy or United Business Class fare. If available, the upgraded class will be confirmed and you may request a seat assignment. The upgraded NF/NC booking class may be confiemd up to 20 minutes prior to departure for flights within the 50 United States; 30 minutes prior for flights to/from Canada, Mexico, Puerto Rico, the Carribbean, Latin America, Europe, Asia, Australia and New Zealand. The upgraded NF/NC booking class may not always be available on all flights or on all days of the week when you travel.

8. Upgrade Rules: Only one upgraded class of service is allowed using this certificate. Two class upgrades on a three class cabin are not permitted. For flights that stop en route, the upgrade is only permitted when the upgraded seating is available on all portions of the flight.

9. Changes/Refunds: The rules of the fare you purchase determine what changes or refunds are allowed. Check with United Airlines or your travel professional.

10. Other Important Notes: This upgrade certificate may only be used to upgrade one person. Certificate has no cash value and may not be altered or duplicated. Lost, stolen, expired or destroyed upgrade certificates will not be replaced. This upgrade certificate is transferable, but is void if sold or bartered. Other restrictions may apply.
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[This message has been edited by Empress (edited 06-22-2002).]
Andrew Yiu is offline