Originally Posted by
Viajero
I've had some rather negative encounters with a few ORD lounge agents, so my advice is that you start the conversation with something like "I'm on an international itinerary in business class..." and then present the two BPs, not before, in order to prevent an impulsive NO when they see the Y BP. The point being that if the agent first says no it is sometimes very difficult to get them to reverse their opinion, even when presented evidence that they are wrong.
Good point, thank you! I may also carry a print out of the web page mentioned above.
Although I've usually had very good experiences with the ORD folks, that was also when I had the benefit of a BA Silver Card. Luckily, this trip goes a long way towards reclaiming status!