Originally Posted by
AndDee
Agreed - But broken headset jacks can be fixed and they should last a few months/years, a happy FA may only last a few hours on one trip
I think most people come to expect bad FA's here and there which generally means bad service.
Incorrect information given by staff at check-in, RCC though is a different story
I have found that at least one in five of of my flights trans-pacific on UA has either a broken battery plug, glitchy TV screen, or broken earphone jack...NOTHING inspires confidence in an airlines safety record as broken interior items.
i have emailed complaints to the Global Service people, and have only gotten thanks, but who cares kinds of emails in return...